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How to Use Webhooks with Real Signature

The Real Signature app allows you to trigger actions externally using webhooks. This is particularly useful for integrating with external systems or automating workflows via API calls.

Follow these steps to configure and use the webhook functionality:

Step 1: Get the Web Trigger URL and Secret Key

  1. Go to your Jira project.

  2. In the left-hand sidebar, click on Project settings.

  3. Under Apps, select Real Signature.

  4. In the Main Configuration tab:

    • Copy the Web Trigger URL — this is the endpoint you’ll use in your webhook call.

    • Copy the Secret Key — this is required for authenticating the request.

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Step 2: Create a Web Request to Trigger the Webhook

Use any tool or system that can make HTTP POST requests (like Postman, a backend service, or CI/CD pipeline). Here’s how to structure the request:

  • Request Method: POST

  • Request URL: Paste the copied Automation URL (Web Trigger URL)

  • Headers:

    • secret-key : Paste the copied Secret Key

  • Request Body:
    Use a JSON payload containing the issueKey for which you want to trigger the webhook.
    Example:

    CODE
    {
      "issue": {
        "key": "TP-6"
      }
    }
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Step 3: Call the Web Request

Send the request. If the secret-key matches and the payload is valid:

  • The webhook will execute successfully.

  • It will automatically collect all signatures associated with the specified issueKey.

  • A new comment will be added to that Jira issue containing all the signatures.

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