Support

We aim to provide prompt and effective support to our customers. 

Business hours

Our standard business hours are Monday to Friday, 09:00 - 17:00 UK time (current time via Time.is). We are closed during major UK holidays. 

We can provide extended hours support via an Enterprise Support Contract, contact enquiries@bdq.cloud for details. 

Contacting us

Please contact us via our support service desk or by email at support@bdq.cloud.

Support coverage

Please note, that we provide support during the 30 free trial period and for customers that have a current maintenance contract. Maintenance for the first year is included in the purchase price of the app.

Feedback and suggestions

We welcome your feedback and suggestions about the app. 

Send us an email at support@bdq.cloud.