When you install a trial version of the app a 30-day evaluation license is available. To continue using the app after this trial period you must purchase a license from the Atlassian Marketplace and install the license.

Follow these steps:

  1. Login to Jira as a user with admin rights.
  2. Click the cog icon at the top right-hand side of any Jira page and select Add-ons from the displayed menu.
  3. In the left-hand menu, find Manage add-ons and click on it.
  4. Find Easy Email Attachments for Service Desk  in the list of user-installed add-ons.
  5. Click on the Buy now button and follow the steps to purchase the license from the Atlassian Marketplace.
  6. Install the generated license key into your application by copying the text of key, click on the edit icon next to the License key setting and replace the trial license key and press the Update button.